Terms and Conditions

Welcome to Masala Koottu ("Website"). These Terms and Conditions ("Terms") govern your use of our Website and the purchase of any products or services offered through the Website. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. General Information

1.1 The Website is owned and operated by Masala Koottu ("we," "us," or "our"), a business registered in India.

1.2 Our products are intended for personal use only and not for resale.

2. Eligibility

2.1 By using the Website, you represent that you are at least 18 years of age or accessing the Website under the supervision of a parent or guardian.

2.2 You agree to provide accurate and complete information when creating an account or placing an order.

3. Account and Security

3.1 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Notify us immediately of any unauthorized use of your account.

4. Products and Pricing

4.1 All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

4.2 We reserve the right to modify prices, products, and descriptions without prior notice.

4.3 Product availability is subject to change, and we may limit quantities purchased.

5. Orders

5.1 By placing an order, you agree to provide accurate and complete information.

5.2 Orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.

6. Payment

6.1 Payments can be made using credit/debit cards, UPI, net banking, or other payment methods available on the Website.

6.2 Orders will not be processed until payment is received.

7. Shipping and Delivery

7.1 We ship products within India only.

7.2 Estimated delivery times are 5-7 business days from the date of dispatch.

8. Returns and Refunds

8.1 Orders can be canceled before they are shipped. Once shipped, orders cannot be canceled.

8.2 Refunds for canceled orders will be processed within 7-10 business days.

8.3 For damaged or defective products, please contact us within 48 hours of delivery with photographic evidence.

9. Intellectual Property

9.1 All content on the Website, including text, images, logos, and trademarks, is our property or licensed to us and is protected under applicable intellectual property laws.

10. Limitation of Liability

10.1 We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.

10.2 Our total liability shall not exceed the amount you paid for the product.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala.